Ticketing Info / FAQ
Rogers K-Rock Centre ticketing is handled through a partnership with Ticketmaster Canada, the leading provider of event ticketing solutions in Canada.
Q: Where can I buy tickets?
A: See “Ticket Sales”
Q: How do I find my seats?
Q: Where can I enter the building?
Q: I can’t attend a show, can I get a refund?
A: Unfortunately we are not able to offer refunds for concert or event tickets.
Q: I bought seats at the onsale, but now better seats are available, can I switch? And why does this happen?
A: Like refunds, we are not able to process exchanges for our concerts or events. Often when a show is put onsale, only broad details are available for things like production, sightlines, and sizing of different stage elements. As we approach a show and details become clearer, we are occasionally able to offer seats for sale which we previously believed to be obstructed or unsellable.
Q: A very popular concert is going onsale, should I buy online, or at the box office?
A: All points of sale pull from the exact same inventory of seats at the same time. When you are online, everyone is able to compete for the same seats, but at the Box Office, each window seller has to compete for the seats on your behalf, and anyone behind must wait in line. Online purchases are the best way to ensure you have the best chance at getting seats.